How to use Empathia's QHR Accuro Integration?

Modified on Thu, 2 Oct at 5:45 PM

We’re excited to announce that Empathia AI now integrates seamlessly with Accuro EMR! This integration empowers you to streamline your clinical workflow by syncing your schedule, automatically pulling relevant patient history bands, accessing patient context, and pushing completed notes directly into Accuro—all from within Empathia.

Key Features Available Now

Push SOAP notes, referrals, and consults directly from Empathia to patient charts in Accuro.
Pull your appointment schedule from Accuro into Empathia to quickly load patient details and create draft encounters.
Access patient context such as medical history, medications, and other important information directly from Accuro to enrich your documentation in Empathia.

If you haven't yet applied for the Accuro Integration, take a look at our article on "How to Set up your QHR Accuro & Empathia AI Integration".

How It Works:

Activate the Accuro Integration:

Once the QHR Implementations team confirms the integration process & provides your login credentials, you can activate your integration on Empathia's web portal.

1. Sign in to your Accuro profile (either on web or on your desktop)

2. On your Empathia web portal, click on the down arrow next to your profile icon on the top right corner, then select "Integration" (contact support@empathia.ai if you do not see this button).

2. Select "Accuro" EMR from the drop down menu, enter your Accuro UUID & click "Connect EMR"

3. Enter your Accuro Tenant Details to login.

4. Approve the SSO Permission Request.

5. Once approved, a confirmation will appear in the integration window.

Using the Accuro Integration

1. Sync your Daily Patient Schedule - Once Accuro EMR is connected, you will see a button "Sync Schedule" on your home page. This allows you to pull the list of patients scheduled for that day from your Accuro Scheduler.

2. Review Intake Summaries - An intake summary for the patients scheduled for that day will appear in your encounter list, along with the scheduled appointment time. This will include name, age, gender and relevant medical history for that patient.

3. Start Recording - Click on the mic button to easily start your recording with the patient.

4. Push note to EMR - Once you review the SOAP note or the Consult letter, click "Send to EMR" to push the note directly to the patient chart in Accuro.

Troubleshooting

In certain situations, additional configuration & permissions may be required on the provider's Accuro account. Take a look at the detailed Instructions for Provider Permission Configuration in Accuro.

You can use existing tools in Empathia AI to import your templates, macros from Accuro. Take a look at our relevant articles on Templates & Macros. Advanced features like capturing Engage Video visits, sending pre-visit Intake summaries directly to Accuro & pushing notes from the app are coming SOON - stay tuned!