I signed up for the B.C. Scribe Trial second cycle but haven’t received my setup email.

Thanks for reaching out! Your Empathia setup information should have already been sent to your registered email. In many cases, these emails end up in the Junk/Spam folder.

1. Check your Junk/Spam folder

• Your Empathia setup information is sent to the email address you registered with.

• Sometimes these emails land in the Junk/Spam folder. So please look for an email from Empathia.

2. Mark Empathia as safe

• If you find the email in Junk/Spam, mark it as “Not Spam” or move it to your Inbox.

• This ensures all future Empathia emails land in your main inbox.

3. Still don’t see it?

• If the email isn’t in your Junk/Spam folder either, please contact us via chat or email at Support@empathia.ai.

• We’ll quickly resend your setup details so you can get started without delay.