For new users who want to quickly experience the product, we offer web-based recording to help you get started! Below is a quick glance at some of the features.
Login to your Empathia account at care.empathia.ai/login.
Click on the blue "New Encounter" button to get started. 
You can Start, Pause & Resume and Stop Recording from the recording window. Below is a visual representation of this.
You can browse Templates from the drop down menu - templates apply structure & formatting to the final note. You can review the contents of the template directly before recording.
You can add relevant information regarding the visit in the "Visit Context" or regarding any previous visits, test results, etc in the Past Records
There are alternative options to recording like Start Dictation or Creating a Note without Recording. Simply hover over the up arrow to review these options.
Enter Patient name and Pronoun in the relevant fields.
Use the Smart Summary tab to upload documents & include an AI generated summary of the information in your final note. You can also "Save Draft" after uploading documents to prepare for appointments ahead of time.
You can also use the Chrome Extension or Mobile app for recordings. Please see this article for more details about this.
Using the Empathia Extension with Microsoft Edge
Benefits of using Chrome Extension:
- Easy Access: Use Empathia AI directly from your browser.
- Convenient: No need to switch browser tabs—everything is in one place.
- Stable Recording Quality
- Side by side copy and paste
- Notepad: provide addition information and instructions
Benefits of using Mobile app:
- Convenient usage
- Can record multiple patients at the same time by using pause and resume feature
- In-built Telemedicine feature
If you have any questions, please contact support@empathia.ai
We are here to help!
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